FAQ bij de HELPDESK


  1. 211129-JOINFS aircraft oriëntatie
  2. 211129-wereldbol flightsim (zie 211122)
  3. 211128-hulp bij professionele FS
  4. 211127-uitleg tutorials
  5. 211125-control settings
  6. 211124-vliegen zonder abonnement
  7. 211122-de wereldbol is niet meer met de muis te draaien
  8. 211119-hoe kan ik zien/controleren of de APU aan staat ?
  9. 211116-hoe upgraden van standaard naar premium de luxe
  10. 211108-herstel flight simulator 2000
  11. 211022-transavia airbus livery
  12. 211019-hoe online functionaliteit opnieuw op te starten
  13. 211007-bekende problemen bij de update van 2021-10-07
  14. 211004-assistant vehicles, pushback trucks, bagage en generator vehicles.
  15. 211002-de pc voldoet niet aan de systeemvereisten
  16. 210930-algemeen en aankondigingen
  17. Hoe download je de gratis World Update VI: Oostenrijk, Duitsland & Zwitserland?
  18. How to contact support? 
  19. Microsoft Flight Simulator Xbox FAQ 
  20. Microsoft Flight Simulator FAQ 
  21. Minimum, Recommended, and Ideal PC Specifications for Microsoft Flight Simulator
  22. Gamertag & Microsoft Account FAQ
  23. What should I know before using mods in Microsoft Flight Simulator?
  24. Which languages are supported in Microsoft Flight Simulator?
  25. How to report a bug
  26. Veel gestelde vragen over Zendesk-bugrapportage
  27. How to download the Free World Update V: Nordics
  28. How to download the Free World Update IV: France, Belgium, Netherlands & Luxembourg
  29. How to download the Free World Update III: United Kingdom & Ireland?
  30. How to download the Free World Update II: USA
  31. How to download the Free World Update I: Japan 
  32. 210930-probleemoplosser en support
  33. KNOWN ISSUES (Last update: Sep. 17th, 2021)
  34. All versions – Loading issues – Checklist 
  35. Microsoft Store – Download and Installation issues, Part II – Basic Troubleshooting
  36. Microsoft Store – Cannot install or update Gaming Services
  37. Microsoft Store – Windows 10 error codes that start with 0x800 & misc Windows 10 error codes
  38. Microsoft Store – “(this content) does not work on this device” error message PC versions – Safe Mode FAQ
  39. All versions – Stuck on “Checking for Updates”
  40. All versions – Long loading screens
  41. All versions – Sim freezes or crashes before loading fully
  42. All versions – Stuck on a black loading screen
  43. All versions – Xbox Live/Signing issues
  44. All versions – Crashing/CTDs issues – Basic Troubleshooting
  45. All versions – Crashing/CTDs issues – Advanced Troubleshooting
  46. All versions – The Marketplace tab and/or Online services are grayed out
  47. All versions – Slow download speed
  48. All versions – Why am I redownloading all the packages after each update?
  49. All versions – My additional content vanished and online services are not available anymore
  50. All versions – How to improve the performance
  51. All versions – Packages installation & decompressing issues – Basic troubleshooting
  52. All versions – Packages installation and decompressing issues – The download is stuck on small files/packages
  53. All versions – Packages installation and decompressing issues – The download seems stuck on “big files”
  54. All versions – Error message “Package failed” when trying to download and install packages
  55. Microsoft Store version – How to troubleshoot missing aircraft from the hangar/broken aircraft
  56. 210930-installatiegidsen
  57. Microsoft Store version – Download & Installation guide 
  58. All versions – “Only 2 aircraft in the hangar” – How to install additional content? (First installation or reinstallation) 
  59. All versions – Can I choose or change the installation path? (Install on the D: drive instead of the C: drive for instance) 
  60. Microsoft Store version – How to repair or remove and do a clean install of Microsoft Flight Simulator
  61. Microsoft Store – How to redeem your Microsoft Flight Simulator code?
  62. Microsoft Store – “This code has already been redeemed” error message
  63. Steam – Download and Installation guide
  64. Steam – “This Xbox Live Account is already used with another Steam account on Microsoft Flight Simulator” error message
  65. Steam – How to repair, remove and do a clean install of Microsoft Flight Simulator
  66. Retail Disc Version – Download & Installation guide
  67. Retail disc version – How to uninstall and reinstall Microsoft Flight Simulator
  68. Game Pass – Download and installation guide
  69. All versions – How to maintain and update Microsoft Flight Simulator?
  70. All versions – How to delete the Rolling Cache and the Manual Cache
  71. All versions – How to Change the Language in Microsoft Flight Simulator
  72. All versions – How to set Flight Conditions to Live Weather
  73. All versions – How to sign out?
  74. 210930-aankoop en account vragen
  75. All versions – Refund & Cancellations
  76. All versions – Buy & Download button is grayed out
  77. All versions – My account was charged but I haven’t received my marketplace purchase
  78. All versions – Content Manager shows “Error 3”
  79. All versions – I’ve been charged twice for the same Marketplace purchase
  80. Microsoft Store – Missing Deluxe or Premium Deluxe / DLC content
  81. Microsoft Store – Error message “Purchase failed”
  82. Microsoft Store – How to send a proof of purchase
  83. Steam – Missing Deluxe or Premium Deluxe / DLC content
  84. Steam – How to send a proof of purchase
  85. Steam – Error messages “Purchase pending” and “Purchase failed”
  86. Steam – Find your Steam ID before contacting support
  87. Steam – I played with Game Pass/the Microsoft Store version and moved on to Steam, where is my additional content?
  88. Xbox Series X|S – How to send a proof of purchase
  89. Xbox Series X|S – Error message “Purchase failed”
  90. 210930-virtual reality
  91. How to activate VR in MSFS 
  92. VR – Frequently asked questions
  93. Known Issues – Troubleshooting VR
  94. How to install OpenXR
  95. Recommended headsets
  96. Minimum and recommended configuration for VR
  97. 210926-vastgelopen op “Controleren op updates”
  98. 210823-probleemoplosser (advanced)
  99. 210614-boxed edition verwijderen en opnieuw installeren
  100. 210606-hoe kom je van CTD af?
  101. 201013-algemene vragen over MSFS
  102. 200913-hoe MSFS op Steam te repareren of te verwijderen
  103. 200912-problemen met Windows Store oplossen
  104. 120621-system file checker